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Resume

Emily Mitnick
 

1234 Hometown St.

Anytown, USA

 

E-mail: emitnick@ycp.edu

Phone: (111) 111-1111

  • LinkedIn - Grey Circle
Professional info​

I am a motivated and professional student seeking a summer work experience in the hospitality field to show my abilities for achieving absolute satisfaction from guests and customers.  I have experience in community event planning, retail, and customer service.  I am interested in broadening my experience in the hospitality industry and apply customer service, active listening, and leadership skills.

 

Work experience
Skills

WordPress

Microsoft Excel

Microsoft Access

Microsoft Word

Co-Curricular Activities
Related Experience
Intern. Springfield Manor Winery & Distillery. Thurmont, MD
May 2016 - Present

Along with producing and selling wines and spirits, Springfield Manor is a venue for weddings and other various events.  There is also a bed & breakfast on the property.  During my internship I utilize customer service skills , hospitality skills, as well as food and beverage knowledge by greeting guests, holding wine tastings, serving food, and assisting with various events.

Intern. Celebrate Frederick. Frederick, MD
​May 2015 - August 2015

Celebrate Frederick is a non-profit organization in the Office of Special Events in Historic Downtown Frederick.  Throughout my internship I developed social media campaigns with the purpose of increasing attendance and awareness of events, maintained website pages relating to specific events, assisted in event management including communication with entertainment and stationing the information booth, and communicated with vendors including the discussion of contracts, placement at events, and required information.

 

Additional Experience
Assocate. DSW Designer Shoe Warehouse. Frederick, MD

​May 2015 - August 2015, December 2015 - January 2016

During my experiece at DSW I maintained sales floor with customer service skills, approached and assisted customers using communication skills, and applied basic computer skills at the cash register .

 
Customer Service Representative. Pizza Hut.  Frederick, MD

​June 2011 - August 2013

During my experience at Pizza Hut, I utilized customer service skills while taking phone orders, utilized customer service skills while greeting and assisting customers at the counter, and applied leadership skills in training new Customer Service Representatives.

Hospitality Society, 2015-Present

Education​
York College of Pennsylvania

Expected Graduation: December 2017

 

Bachelors of Science in Hospitality Management

  • Related Coursework: Hospitality Leadership/Human Recourses, Hospitality Management & Law, Business Law, Principles of Marketing

 
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